COVID RESTRICTIONS & SUPPLY CHAIN ISSUES

BIKES IN SHORT SUPPLY, THIS IS WHY...
Recent Consumer Demand for certain Bikes has created a large shortage on some popular models. This is paired with some recent order cancellations from Bicycle manufacturers due to the availability of components required to deliver the bikes. Most of this is the result of Covid related shutdowns across the globe that has reduced production of bicycle parts, and is now fuelled heavily by un-precedented demand for bikes in lockdown areas, and those that are now exiting lockdowns. We are now approaching Christmas, consumers are getting in early to ensure they secure a suitable bike.

Recent Important trends

Low Value Dual Suspension and Hardtail MTB
We have noticed a huge increase in the number of consumers seeking low value dual suspension bikes (Norco Fluid, Giant Stance or Trance) and Hardtails (Norco Fluid HT, Torrent or Giant Fathom) these are in short supply "in part" due to Norco Supply. YVC have multiple orders in place, with December Delivery expected. We also have multiple bikes arriving over coming weeks from Giant, Scott and Merida, these are mostly $4K + bikes, and this option offers all consumers an available option should they be seeking bikes prior to Christmas.
Kids Bikes
Luckily we have great stocks of kids bikes in store now. We have however recognised the lack of expected supply prior to Christmas, so we urge all customers to secure a bike early. We are not able to offer Lay-By for Christmas this year due to the lack of storage space, so on these low value bikes we are asking customers to collect the bikes sooner to ensure they secure a suitable bike, and alleviate any risk of managing the lay-by process and storage as we enter the busiest Christmas ever. Nanna will happily hide this for you...

MTB E-Bikes are also now in short supply, recent lockdowns have increased demand (Tradies off work fuelled this) so E-Bikes prior to Christmas are now few and far between. We have great supply of these bikes coming in the Early months of 2022, with consumers already securing the best available stock from these deliveries. We expect Giant Reign E in Late December, Merida E160 and Scott in January/ February and Norco Range and Sight VLT and Mondraker in February. We are excited for these deliveries, but we also urge customers to secure a bike in these deliveries, this will give us the best opportunity to allocate the limited stocks to each customer as they are allocated to us.

RETAIL SALES (CALL or Visit)

Every item in store is available via our “Contactless” supply options.

• CALL AND COLLECT or our preference is Visiting our Front door Service area. We will serve you to the door. • YVC HOME DELIVERY (A YVC staff member will deliver Friday for any new Bike, Part or Accessory, Covid Delivery Fees apply) • AusPost or Courier Delivery

BIKE SERVICING OPTIONS

Due to increased workshop jobs, YVC are now only accepting bikes as they arrive in store. We are no longer pre-booking bikes for service over the phone. We are responding to the required servicing ASAP, to ensure we can assist customers needing their bikes fixed. Due to the huge volume of people using their bikes more regularly, for the short term we are not taking in large service work... We would prefer to assist multiple customers every day to ensure they can enjoy their cycling over this period.

We thank you for your effort during these challenging times, and we hope to be able to offer you all your Bicycle needs over this period.

From the team at YVC…

CONTACT US

Phone - (03) 9735 1483

Email - enquiries@yarravalleycycles.com
Due to Covid restrictions and the increased web traffic, our multiple forms of contact are flooded with emails, messages and inquiry. We are doing our best to respond. Should you require information swiftly, the best way is to pick up the phone, we are best equipped for phone enquiries.

Please note, Yarra Valley Cycles is proud to offer the biggest range of products via our in-store retail shop. Our website is not a true reflection of every item in store, this is our catalogue, it changes as the product range does. Please call should you wish to confirm a products availability.

TRADING HOURS

Our Opening hours have been reduced to reflect Covid staffing so that we can offer our best phone Sales staff 6 Days a week.
MONDAY - 9am - 5pm
TUESDAY - 9am - 5pm
WEDNESDAY - 9am - 5pm
THURSDAY - 9am - 5pm
FRIDAY - 9am - 5:00pm
SATURDAY - 9am - 5:00pm
SUNDAY - Closed
Workshop open for pickups and dropoffs from 9am until 5:30pm on weekdays

ADDRESS

YARRA VALLEY CYCLES
CLICK & COLLECT via our Front door Counter. No Pre-Order required for Basic Repairs or Collection of Regular Bike Shop products (like tubes, etc) Please call for Bike Sales.
108 MAIN STREET
LILYDALE, VIC, 3140

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